SocialTV and Emerging Platforms Overview

I was invited to speak to Hollywood marketing executives on June 26, 2012 at the iMedia Entertainment Summit by Brad Berens and Nancy Galanty of DMG Events. The initial request was for an overview of up and coming along with more established companies in the SocialTV space. I’m far more interested in emerging platforms than the individual companies, although I admire and enjoy the entrepreneurship, vision and camaraderie of their leaders. As an angel investor or strategic partner I might invest capital or resources in the individual company, but in my agency role I’m infinitely more interested in the convergence of technologies and consumer trends that launch new behaviors and platforms into popular culture. As a result, I framed the presentation this way:

• Overview/Intro/Definition
• Underlying influences and market dynamics that make SocialTV compelling
• Proposed a spectrum of engagement models for nascent, volatile and emerging platforms like SocialTV

Some key take aways:

• SocialTV may become the new normal for consuming video versus a discrete space–the term “SocialTV” may go away
• According to Nielsen’s Q1 2012 report almost 90% of Smartphone and Tablet owners use their devices while watching TV; about 40% do so daily and over 60% do so several times a week. Conclusion: you can’t talk about SocialTV without the context of mobile which is where the greatest innovation will happen outside of the box
• SocialTV is currently comprised of content discovery and companion apps–think a better remote control or check-in and chatter–as well as analytics applied around TV content
• There are dozens if not hundreds of companies chipping away at pieces of this space but only a few are top-of-mind brands–Miso, Get Glue, IntoNow, Viggle, TrendRR, Bluefin and a few network offerings were like USA Chatter and HBOGo–mentioned at the conference of Hollywood insiders and Execs
• There’s a lot of interest in this space as it represents massive potential shifts in consumer and advertising revenues for Hollywood, marketers, SocialMedia companies along with emerging players able to capitalize on the expanding ecosystem
• For consumers, the opportunity to engage with families, friends and networks may unlock the social aspects of SocialTV and usher in the return from our Entertainment or TV room to the Family Room

Below is the slideware prepared for the presentation, followed by the video which has much more nuance and information with some reference links to close this post:

Slides with voiceover:

Curated links in preparation for the presentation:

http://delicious.com/marksilva/socialtv

Special thanks to Nielsen along with Adam Broitman, Adam Burg, Mark Ghuneim, Jeff Minsky and Lori Schwartz for their input and advice informing the presentation.

Weekly Recaps 5/30/2011

Google Wallet by far the biggest announcement to date this year with potential impact to create massive disruption due to:

1. Android platform integration and influence on handset manufacturers–could be fairly easy for Google to make an Operating System specification require NFC on all future phones for common functionality and it’s 50% of all the world’s smartphones or 1/3+ of all sets globally running Google Wallet by end of 2013
2. Trusted partners–they’re taking an ecosystem approach which will invite in more “wallet” use cases, partners, etc.–it won’t be just about giving Apple 1-click access for content, which has proven to be compelling enough for 200-million people so far. This will be about speed, content, access, etc. and will be marketed by some serious players in Telco, Payments, retail and more.
3. NFC+a number of other Google innovations like Goggles, Voice Search, Voice, etc. will make the current state-of-the-art being talked into happening, QR Codes, look as dated as dial-up modem. Nostalgic but useless because they ask too much of users to really be great.
4. Probably the biggest part of this announcement is how further enables the co-opetition between Google and Amazon to move from online to offline ubiquity–something I’m calling Googlezon. Keep an eye on all the way these two are exploiting the strengths of their combined platforms to win back share, utility and time with consumers from Apple. It’s really amazongle.

Here are the announcements and some related links:

• Mobile Marketer: How Google’s entry changes mCommerce as we know it
• Read Write Web: Google gives everyone $10 to try new Google Wallet
• TUAW: What Google+Mastercard could mean for iOS Users
• 360i’s David Berkowitz delivers an insightful and humorous overview of the virtual wallet’s role in disrupting business and popular culture in AdAge
• Here’s the actual video announcement–mostly dry, presentration-trained speakers but some interesting stats and insights embedded within:

Related: “Why would you buy an Android phone anywhere but Amazon?” Includes HTC Inspire for $30 w/contract.

Weekly Round-Up 5/9/11

Social|Local|Mobile –SoLoMo

• Groupon’s fast ascension to establish and lead the deals space is challenged with the introduction of Facebook Deals and other established incumbent entrants such as Yahoo! And AT&T Interactive.  Where Groupon has to rely on paid acquisition for new email and socialgraph distribution to drive demand and activation, Facebook Deals owns those channels for 600mm worldwide. Hard to compete with “free” or sunk costs. Other Incumbents like Yahoo! And AT&T Interactive can leverage sophisticated email marketing intellectual property and systems along with other forms of communications and relationships built into their existing businesses.
• Here’s how Facebook’s thinking about deals—something between friends
• Facebook begins paying users to watch advertisements because of low banner click-through rates.
• Today, 17% of mobile users are using location-based apps, or 70mm+ of projected 2011 smartphone & tablet users.  Half of these people are concerned about privacy, but can these be mitigated by greater transparency, utility and even value-exchange dynamics we’re seeing from the deals space?

BTW, note how the linked article decries “only 17%” using LBS–it’s amazing that nearly 20% of an enormous installed base are already here and growing. New behaviors and media used to take decades, then years and now months to create. Little perspective.

• R/GA’s Richard Ting weighs in on the cleverly named “New Social Media Splinternet”—while we’re big fans of Richard’s thinking, we respectfully disagree about holding off on experimentation with emerging platforms or that marketers lost their shirts as some platforms failed to emerge to scale. Ping us if you’d like to see our applied strategies for evaluating emerging media and its fit for your brand, strategy and objectives
• Social-Loco 2011conference was in town last week. We’ll work on a more comprehensive recap shortly, and in the meantime, here are slides used to frame one of the great panels from the day:
  • The “Other Dr Phil” Hendrix on “E-Commerce Goes Hyper-Local”

In Other News: Apple

• Apple crowned the most valuable brand
• Apple jumps 21 spots, to the 35^th largest corporation in America, according to this year’s Fortune 500 ranking

Fitness

• Make sure to turn it up a notch on your next run.  According to both Medincine & Science in Sports & Exercise and Ultimate Bootcamp, sprinting burns more fat than running longer–fits the theme from fast-spaces to fast companies to leaner start-ups; super performance is built into speed.

State of Mobile Video-Research Round-Up

I’m speaking on the state of Mobile Video for marketers today on a panel at AppNation in San Francisco. I hope to have a video of the panel to share later this week and in the meantime, wanted to share some of the public sources–in addition to  custom data from syndicated research services–of information on this subject. When the only barrier to a market is speed we can have every confidence that Moore’s law will cure that issue.

Already Akamai reports Korea has the fastest Mobile internet connectivity averaging 17+mps speeds. As we heard from Jimmy Kim, CEO of Nexon in Korea, (19:19 timecode in video) “I have 70mbs dedicated to my home. When I come to the United States I go crazy looking for WiFi, dropped calls.” At these kind of speeds people know you’re lying when you say you got a dropped call. Imagine what that means to the richness of content available at that speed and higher. It means you can download an iPhone/Android screen optimized full-length movie in under 45 seconds. It means you can experience mid-core gaming with intense graphics and concurrent connectivity with others. It means a more satisfying, rich experience. And much, much more profitable as a result, btw.

Here are some the publicly available sources and if you haven’t done so already, I encourage you to invest an hour watching/listening to Mary Meeker’s overview presentation below:

• Akamai State of the Internet Quarterly Report (registration required)
• Cisco Global Mobile Video Report from February 2011 (see below)
• Jason Spero’s “Time for Mobile is Now” preso from Google’s Think Mobile event
• Rhythm New Media’s Mobile Video Advertising Report (Q2 2010)
• Bertram Gugel’s “Mobile Video” overview (2010)
• Chris Baraclough’s Telco2.0 2010 Mobile Video overview
• Amani Channel’s “State of Mobile Video” from a producer’s perspective

Embedable reports:

• Cisco Global Mobile Video Report:

• KPMG’s Mary Meeker’s report:

Watch Jason Spero, Mary Meeker and Matt Murphy share their insights and data on Mobile Video–well worth the hour to watch:

• Rhythm Newmedia’s Q2 2010 report

• Kevin Shatzkamer of Cisco’s Q&A on Mobile Video

• Chris Barraclough’s Telco2.0 Mobile Video Overview for Operators

Seen anything else that should be included? Please add your sources to the comments below.

Will Apps Disrupt Every Trad Media While Establishing a New One?

Perhaps the title question is too narrow and should focus on industries Apps will disrupt beyond Media, and my prediction is that Apps will disrupt nearly everything from the way we consume and engage with brands and media to how we transact, visualize, congregate and curate our daily lives and loves. With that thunderous prediction let me offer a couple of windows into the Apps EcoSystem which Gartner predicts will become $58 Billion in a few years and conclude with some thoughts informing these predictions:

• AppNation Conference in San Francisco this Wednesday and Thursday, April 27-28, promises to deliver the “State of the Art” view of the EcoSystem. Register to attend in person and catch full-benefit of networking with founders and leaders in this emerging space or follow the hashtag on twitter: #appnationconf 
• Spend an hour with Drew Ianni, AppNation Chairman and Founder, presenting his view from the top of the Apps Ecosystem. Former Wall Street and Jupiter Analyst as well as top guy at ad:tech, Drew created AppNation to provide the best and biggest conference for the space. You can catch his Briefing at Anthem San Francisco here:

• And, here are the companion slides to the video:

Some additional thoughts to complement my prediction that Apps will disrupt nearly every business and consumer interaction:

As Drew points out the value chain is shifting from the hardware–although the most elegant hardware can win massive share as we’ve seen with the iPad and iPhone–to the software or Apps on these devices. This content spans devices and channels jumping from Social/Web to Mobile and PC/Tablets and eventually connected TVs. This shift has been swift and taken the most immediately associated/impacted industries by storm and surprise. PC veteran, Michael Dell, admitted yesterday that he didn’t see Tablets coming and PC-maker Acer reported 24% drop in sales as a result of tablet disruption.  The primary utility for Tablets? Apps.

As a result of this consumer draw, we can anticipate new, creative business models and entertainment forms to emerge and become as large a part of popular culture as anything Hollywood has ever produced. And, of course, Hollywood may spawn and will appropriate these new entertain forms.

As we’ve seen with Social Media, consumer adoption and new behaviors will inspire enterprise adoption as well. So, my prediction started in the title with Media, the most obvious place for disruption as we see media transformed with superior features, connectivity and transaction abilities to change how we think about distribution and engagement with Print, Radio, TV and even the Internet media that came before Apps. In establishing a new medium and channel it’s important to emphasize this is about disruption not replacing or destroying. Incombent business models will have to evolve and embrace the new medium to survive and thrive in the disruption.

Will Apps have their own mass-events like the Oscars, Grammy’s, Cannes or Tony’s? They already have their own conference. Hope to catch you at AppNation this week and every year going forward. Cheers!

Weekly Round-Up 4/25/11

Apps and Tablets

• AppNation Conference hits San Francisco this week, April 27-28 at the Moscone center. Register now at AppNationConf.com Here’s a preview & taste of why this is such a big deal:

• Like the smart phone, tablets are slowly but surely being integrated into everyday life.  We use them to watch movies, read books, and order a meal?  Massachusetts Institute of Technology dropout, Rajat Suri thinks that with his E La Carte we will all be doing just that.

Social Media

• Our friend Wedbush Securities SocialMedia Analyst Lou Kerner likes to say “Google gets Social” and here’s some evidence he’s on the right track: Facebook and Twitter influence Google’s Search Rankings
• Meanwhile, Fortune 500 companies aren’t optimizing their social media pages–Facebook and Twitter account aren’t showing up in online searches
• Keeping with this thread “5 Ways Facebook is Changing Search Marketing”
• And, one more commonality Twitter shares with Facebook: allegations of a forgotten co-founder
• Facebook facts round-up, ferinstance: there is a member profile for one for every 11 people on the planet

Global Social Gaming Overview

Two weeks ago, at AdTech, we presented a comprehensive overview of Social Gaming in the US.  The presentation was featured as a “Presentation of the Day” and Tim Chang of Norwest Venture Partners believes this may be the most current and comprehensive snapshot of the industry available today. You can also view the slides synchronized with the AdTech audio on Youtube.

Global Social Gaming Overview

On Tuesday April 12 we presented a sweeping overview of Social Gaming from its scope, scale and size in the US to the development of this space around the world. We shared how marketers can engage consumers in the space and wrapped with some informative case studies by Toyota. Some impressions, slides, video and links follow.

Change Everything

This post presents the content and discusses the process in my journey to create the “This Can Change Everything” presentation for iMedia Breakthrough Summit on March 21, 2011. It was a 30-45 minute discussion where I covered So|Lo|Mo, Gamification, Maker-movement and Social CRM/Caring after a hat-tip to Moore’s & Metcalfe’s laws combined with the “People” coefficient. With an extra 15-minutes allowance, I may have added connected TVs as a potential “return to the Family Room” theme. Regardless, these themes are ones that I believe can change everything in the coming years.

Great Panel for SXSW–“Bubble or Bubbly”

Illustrator: Gregory Nemec

I’m looking forward to hosting a great panel on Saturday, March 12 from 3-4pm at South By Southwest (SXSW) Interactive on the PepsiCo Plugged-In Stage in the Austin Convention Center called “Bubble or Bubbly” exploring the topic of froth in Tech valuations from a number of perspectives. We’ll look at root causes, lessons learned, success and horror stories, adaptive behaviors and some thoughts about how to navigate going forward. For marketers, these same questions have to be asked to evaluate bets in emerging platforms with an eye towards leveraging the innovators advantage and disrupting early and often. The panelists are some of the best in the world to address this subject:

Jason Calacanis Calacanis.com

Tony Conrad True Ventures

Kent Goldman First Round Capital

Charles Hudson SoftTech VC

Guy Kawasaki Garage Ventures

Lou Kerner Wedbush Securities

 

 

You can RSVP for this panel on Plancast and Like it on Facebook. Ask questions for this panel here or on Facebook. The most liked question by the crowd and by me will be asked on stage. Also, follow this post for updates and links.

Let’s get this party started!

The Role of Digital R&D and Experimentation

Agencies will thrive in the future and survive the in-house plus commodity services migration path of marketers by developing capabilities allowing them to keep pace with consumers. They will apply these tools, skills and talents to generating superior insights, inspired manifestations and communications born from these insights and  real-time responsiveness to the market reactions to them. We get there through Digital R&D and Experimentation. I think I can end the post here–that’s my belief, thesis and praxis. Looking forward to sharing how we live it over the coming posts. Credit to PepsiCo’s Bonin Bough for inspiring:

Paraphrasing a quote within: “We’re in a state in marketing where..we need to do more [digital R&D] experimentation. Any executive can have a gut reaction to a TV spot. You can argue that’s b/c they buy a lot of media but most likely its b/c they’re a consumer of advertising and have seen and experimented with a lot of spots. Executives across organizations don’t have that gut reaction to digital and social media. We need to know when you mix Chlorine and Benzine it explodes.”